CONNECTORS
Connector Status & Health
Monitor the real-time status and health of your connectors. Health checks, metrics, and alerts help you ensure reliable data exchange and quickly identify issues.
Status reflects the last known state. Health is evaluated continuously.
Status overview
Connected
12
Connector is online and exchanging data.
Degraded
3
Connector is connected but experiencing issues.
Offline
2
Connector is not reachable or not responding.
Error
1
Connector has errors requiring attention.
Disabled
0
Connector is disabled by configuration.
Total Connectors: 18Last updated: 2 minutes ago ↻ Refresh
Health indicators
| Indicator | Description | Healthy range | Status |
|---|---|---|---|
Connectivity | Connector can reach the Gateway and Mediloop platform. | Available | Healthy |
Response Time | Average response time of API calls and operations. | < 2s | Healthy |
Data Exchange | Successful data exchanges over the last 15 minutes. | > 95% success | Degraded |
Authentication | Connector authentication and token validity. | Valid | Healthy |
Error Rate | Percentage of failed operations over the last 15 minutes. | < 1% | Error |
Data Latency | Delay between data generation and receipt in Mediloop. | < 5 min | Healthy |
View all metrics →
Recent alerts
View all alerts ›LIS Connector — Connection lost
Connection lost for more than 5 minutes.
PACS Connector — High latency
Data latency is above 10 minutes.
Analyzer Connector — Recovered
Connector is back online.
Dictation Connector — Update available
New version 1.2.3 is available.
Quick actions
View Health Dashboard
View Logs & Diagnostics
Manage Alerts
Connector Settings
Health check flow
Connector sends heartbeat
at configured interval
Gateway validates
connectivity and authentication
Platform evaluates
health indicators and thresholds
Status updated
and stored in real time
Alerts triggered
if thresholds are breached
Why it matters
Proactive monitoring helps prevent data loss, ensures clinical workflows run smoothly, and improves patient care reliability.